Policyholder support

Reach a processing center representative by calling 800.325.4368 Monday-Friday from 8 a.m. to 8 p.m. ET.

Spanish-speaking representatives are available during normal business hours.

Need to file a claim? Go to File a Claim to access and download claims and service forms.

Send all other correspondence to:

Processing Center
P.O. Box 100195
Columbia, SC 29202-3195

Do you have a question about your policy or a claim? Fill out this form, and we’ll get back with you soon.