Policyholder Contact Information

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Customer Service Center


  • Automated service is available 24 hours a day, seven days a week.
  • To speak with a customer service representative, please call between 8 a.m. and 7 p.m. EST Monday through Friday.
  • Spanish-speaking representatives are available during normal business hours.

Mail For Claims:

Processing Centery
Claims Department
P.O. Box 100195
Columbia, SC 29202-3195

All Other Correspondence

Processing Center
P.O. Box 1365
Columbia, SC 29202-1365
Fax Claims: 1.800.880.9325