Policyholder Contact Information
The fastest way to get policy and claims information is to login to My Colonial Life.
Not a member? Sign up now.
Customer Service Center
- Automated service is available 24 hours a day, seven days a week.
- To speak with a customer service representative, please call between 8 a.m. and 7 p.m. EST Monday through Friday.
- Spanish-speaking representatives are available during normal business hours.
Mail For Claims:
P.O. Box 100195
Columbia, SC 29202-3195
All Other Correspondence
P.O. Box 1365
Columbia, SC 29202-1365
Fax Claims: 1.800.880.9325