Plan Administrator Contact Information
If you have questions about your billing invoice, the payment process, bill reconciliation or an employee’s claim, please contact the Plan Administrator Service Center.
You can also get answers to various questions via the ColonialConnect for Plan AdministratorsSM website.
Plan Administrator Service Center
1.800.256.7004
Service Specialists available
Monday though Friday, 8 a.m. until 7 p.m., EST
Fax: 1.803.213.7243, available 24 hours a day, 365 days a year
Mailing Address:
Plan Administrator Service Center
P.O. Box 1365
Columbia SC 29202
